Legal notice

Legal Notice

Effective date: August 26, 2026

Website Operator

This e-commerce website is operated under the trading name thornandburrowx.shop. The website address is https://thornandburrowx.shop and the official contact email for customer service, privacy inquiries, intellectual-property notices, and legal communications is info@thornandburrowx.shop.

Electronic Commerce Information

Before a customer accepts an online purchase, the checkout process is intended to present the material product description, price and currency, applicable taxes and known charges, payment terms, delivery information, and relevant cancellation, return, exchange, and refund conditions. Customers can review the order and correct input errors before submission. A copy or record of the transaction is sent electronically after the purchase and should be retained.

Canadian provincial rules may require additional merchant identity and geographic contact details to appear on the checkout page and in the transaction record. Those transaction-specific disclosures form part of the contract even when they are not repeated on this general notice.

Pricing and Advertising

Unless clearly stated otherwise, prices directed to Canadian customers are displayed in Canadian dollars. Applicable government-imposed sales taxes may be added or calculated at checkout. Advertised prices will not be made unattainable by hidden mandatory non-governmental fees. Product, price, discount, availability, scarcity, review, performance, origin, and environmental claims must reflect substantiated information and the general impression conveyed to a reasonable consumer.

Copyright and Trademarks

Unless otherwise identified, original website text, graphics, layout, photographs, and other protectable content are owned by or licensed to thornandburrowx.shop. They may not be reproduced, distributed, republished, modified, or commercially exploited without permission, except as allowed by applicable law. Product names, company names, logos, and trademarks belonging to third parties remain the property of their respective owners. Their appearance does not imply sponsorship unless expressly stated.

Notice of Alleged Infringement

A rights holder who believes content on the site infringes copyright, trademark, or another right may send a notice to info@thornandburrowx.shop identifying the protected work or right, the disputed material and its location, the claimant’s contact information, the basis for the claim, and a statement that the information supplied is accurate. We may request verification and will respond in accordance with applicable Canadian law.

Accessibility

We aim to provide a usable online shopping experience. If you encounter an accessibility barrier or require store information in an accessible format, contact info@thornandburrowx.shop and describe the assistance requested. We will respond in a manner consistent with applicable accessibility requirements.

Privacy and Commercial Messages

Our collection, use, disclosure, retention, and protection of personal information are described in the Privacy Policy. Commercial electronic messages are sent only where permitted by law and include required sender identification, contact information, and an unsubscribe mechanism. Unsubscribe requests are processed at no cost within the legally required time.

Consumer Rights

The Terms of Service, Return and Refund Policy, and Shipping Policy are subject to mandatory consumer-protection law. No website term removes a legal warranty, remedy for a false or misleading representation, right concerning an undelivered or non-conforming product, statutory chargeback remedy, or right of access to a court or regulator that cannot lawfully be waived.

No Professional Advice

General content on the website is provided for product and shopping information. It is not medical, legal, financial, or other regulated professional advice and should not be treated as a substitute for advice from a qualified professional. Product-specific labels, directions, contraindications, and safety warnings must be followed.

Legal Communications

Legal communications may be sent to info@thornandburrowx.shop. Email transmission is not guaranteed to be secure or error-free. A sender should retain delivery records. Acceptance of an email does not waive formal service requirements imposed by applicable procedural law.

Regulatory Scope

The site is intended to comply with applicable Canadian federal, provincial, and territorial requirements. The laws that apply to a particular transaction may depend on the customer’s location, the operator’s establishment, the nature of the product, the place of fulfilment, and the movement of personal information across borders.